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Most handset problems can be cured easily.
Faults such as crackling, cutting off or low volume are generally hardware faults. dware Support
Examples
Crackling through handset,
Cutting of mid conversation,
Low Volume,
One way transmission - they can hear you, you can't hear them etc.
Known damage to telephone - broken connector, damaged or cut handset cords
Problems which are not hardware faults and which may appear as 'gremlins' are eirther features that have been set in error or by another person. or Feature Support Click Here
Examples
Broken Dial Tone
Feature Key or Lights may be lit or flashing
Your telephone automatically dials another person
People get busy tone or the wrong person when they dial your telephone
The most common cause of 'gremlins' is when a person forgets to dial '9' for a line and sets a feature by mistake. Example, a Birmingham person may forget to dial '9' and dial a local telephone number such as 7102327. This string of numbers would set 'Call Fowarding' to extension 327
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