DBS support page
The
FWD/DND light is flashing or lit solid on my phone
The FWD/DND light is flashing or lit solid on my phone and on other telephones
the key for my extension is lit green
When
people call me, a differnet phone rings instead of my own.
When people call me, a differnet phone rings instead of my own.
When
people call me, they hear busy tone and their display reads 'Do Not Disturb'
When people call me, they hear busy tone and their display reads 'Do Not
Disturb'
When
people call me, they see a message apear on their telephone.
When people call me, they see a message apear on their telephone.
When
I divert my telephone to voice-mail, it no longer enters into my mailbox.
When I divert my telephone to voice-mail, it no longer enters into my mailbox
and sometimes plays the main company greeting. When I try to access my voicemail,
I no longer get into my mailbox
When
I try to access my voicemail, I no longer get into my mailbox.
When I try to access my voicemail, I no longer get into my mailbox. When I
divert my telephone to voice-mail, it no longer enters into my mailbox.
The
Main operator telephone displays 'Night Service' on the display.
The Main operator telephone displays 'Night Service' on the display, telephones
may not ring in the correct location, the system may appear not to function
correctly
To
clear features set at a telephone.
To clear features set at a telephone. Features include 'Do Not Disturb', 'Call
Forward', and 'Absence Messages'. Extensions with one of these features set
will show a GREEN DSS key which willgo out when the features are cleared
The
Message light is lit on my telephone.
The Message light is lit on my telephone.
My
Handset is playing music.
My Handset is playing music.
The
Handsfree/Monitor functions do not work at my handset.
The Handsfree/Monitor functions do not work at my handset. When I press ON/OFF
there are no tones through the speaker of my handset. I want to cancel Headset
Working.
I
want to cancel Headset Working.
I want to cancel Headset Working. The Handsfree/Monitor functions do not work
at my handset. When I press ON/OFF there are no tones through the speaker
of my handset
I
do not get any 'Internal Dialtone'.
I do not get any 'Internal Dialtone'. When I lift my handset there are no
tones until I dial 9 or another extension
Display
Constrast is too low.
Contrast on my display phone appears low, it is difficult to see.
